- Lowest price for best quality
- More than 3,000 products
- Volume discounts in bulk
- Fast international shipping
Privacy-sensitive data - or personal data - is processed via the Remalux BV website. Remalux BV considers careful handling of personal data of great importance. This data is therefore carefully processed and secured by us.
In our processing, we comply with the requirements set by the General Data Protection Regulation (AVG). This means, among other things, that we:
- Clearly state the purposes for which we process personal data. We do so through this privacy statement;
- Limit our collection of personal data to only the personal data needed for legitimate purposes;
- First seek your explicit consent to process your personal data in cases where your consent is required;
- Take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;
- Respect the right to make personal details available for inspection, correction or deletion at your request.
- Remalux BV is the data controller. In this privacy statement, we explain which personal data we collect and use and for what purpose. We recommend that you read it carefully. This privacy statement was last amended on 18-02-21.
Use of personal data
When using our service, we obtain certain data from you. This may be personal data. We store and use only the personal data directly provided by you, within the framework of the service you have requested, or of which it is clear at the time of submission that it is provided to us for processing.
We use the following data for the purposes set out in this privacy statement:
- name and address details;
- Telephone number;
- Email address;
- IP address.
Purpose of use
We use personal data to serve you and only when such data has been made available to us by phone, email, contact form or by placing an order. We use the obtained personal data for the following purposes:
- Logging in and verifying/authenticating users;
- Communication between Remalux BV and users;
- Sending newsletter and direct marketing messages;
- Monitoring and auditing our services;
- Analysing statistics and optimising our services;
- Shipping and delivery and communication regarding orders;
Certain parts of our services, including placing orders, require you to register first. We store your chosen user name and the personal data you provide. We save these data to facilitate the next ordering process. In the account created, personal data can be managed and changed by you.
Sharing with third parties
We do not share your data with third parties, unless this is necessary for the execution of the agreement you conclude with us or if this is required by law. These parties are: delivery partners, suppliers, payment partners and parties who collect our reviews.
The parties given access to your details by us may only use them to provide you with a service on behalf of Remalux BV. We never sell your details to third parties. In case of suspected fraud or abuse of our service, we may hand over personal data to the competent authorities.
In addition to the information on our website, we may notify you of our new products and services. This can be done by e-mail or telephone.
If you fill in a contact form on the website, or send us an e-mail, the data you send us will be kept as long as is necessary according to the nature of the form or the content of your e-mail for it to be fully answered and processed.
We do not publish customer data.
We take security measures to limit misuse of and unauthorised access to personal data. In particular, we take the following measures:
- Access to personal data is protected by a user name and password
- After receipt, the data is stored in a separate, protected system
- We use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our service when you enter personal data.
The personal data described above will be kept for as long as necessary to use our services. Thereafter, we retain data until further notice from your side for the statistical purposes described.
This privacy statement does not apply to third-party websites connected to us through links. We cannot guarantee that these third parties will handle your personal data reliably or securely. We advise you to read the privacy statement of these websites before using them.
Changes to this privacy statement
We reserve the right to make changes to this privacy statement. You are advised to consult this privacy statement regularly so that you are aware of these changes.
Inspection and changing your data
To prevent misuse, we ask you to identify yourself. When it comes to access to personal data linked to a cookie, you need to send a copy of the cookie in question. You can find this in the settings of your browser. If these data are incorrect, you can request us to change or remove them.
Personal data authority
Of course we will be happy to help you if you have complaints about the processing of your personal data. On the basis of privacy legislation, you also have the right to lodge a complaint with the Personal Data Authority against such processing of personal data. You can contact the Personal Data Authority for this purpose.
A cookie is a very small text file that is stored on your PC and, for example, improves the user-friendliness of our website. Cookies also enable us to learn more about how you use the website. Based on this data, we can make improvements.
We only collect the necessary data to provide you and other visitors with the best possible service and to display an advertisement afterwards. As clearly explained in our privacy statement, your cookies are not shared with third parties. In only a few cases, anonymised information may be shared with another party.
You are free to disable cookies via your browser. Please note, however, that our services may then no longer work optimally.
Without cookies, our website would not function properly. That is why we think it is important that you accept our cookies. These cookies are necessary to use our website.
Data is essential these days, also for us. That is why we use various cookies to keep track of how our visitors behave on our website. Why? The analyses we can perform with this data give us important insights regarding the use of our website. For example, we can intervene in time if specific pages are underperforming. Certain pages or elements may not work or the information may not be what you as a visitor expect. This way, we can make the website better for you! We do this through: Google.
Sharing: this cookie information is only shared with Google and is not distributed further. With Google, in some cases specific partners authorised by us may have temporary access, but this only involves anonymised information.
Advertising cookies allow us to show you again the products you have viewed while browsing the internet. Among other things, these cookies keep track of which ads you have already seen. This applies to Google and Doubleclick services.
Social media cookies
These social (advertising) cookies allow you to see your favourite products again on social media. Then you can easily check again whether these products are really something for you. The social media cookies on our site come from Facebook and Linkedin.
Contact details Privacy Officer
Voluntary Data Processing Officer / Privacy Officer
020 - 261 4883
1062 XD Amsterdam
+31 (0)299 434 44